Privacy Policy


1. Introduction

1Source BPO.ai (“we”, “us”, “our”) is committed to protecting the privacy of visitors and users of our services, including https://1sourcebpo.ai (the “Site”), any applications, platforms, and related services (collectively, the “Services”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit and use our Services.

By accessing or using the Services, you agree to the terms of this Privacy Policy and consent to the collection and use of information as described. If you do not agree with these terms, please discontinue using the Services.

2. Information We Collect

a. Information You Provide Directly
We may collect personal information that you voluntarily provide when you:

  • Create an account

  • Submit forms or messages

  • Contact customer support
    Examples include your name, email address, phone number, company, job title, and any other information you choose to provide.

b. Automatically Collected Information
When you visit or interact with the Services, we may automatically collect:

  • Usage data (pages viewed, time spent, clicks)

  • Device and browser information

  • IP address

  • Cookies and tracking data

c. Third-Party Sources
We may receive information from third-party services if you connect them with your account or consent to such sharing.

3. How We Use Your Information

We use collected information to:

  • Provide, operate, and maintain the Services

  • Communicate with you

  • Improve user experience

  • Analyze usage and performance

  • Send marketing communications (where permitted)

  • Comply with legal obligations

4. Sharing & Disclosure

We will not sell your personal information. We may share data with:

  • Service providers (hosting, analytics, email)

  • Legal authorities if required by law

  • Parties in connection with corporate transactions (sale, merger, etc.)

5. Cookies & Tracking

We and authorized third parties use cookies and similar technologies for analytics, performance, and marketing purposes. You may disable cookies via your browser settings, though some features may not function correctly.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations. Data no longer needed is deleted or anonymized.

7. Security

We implement reasonable safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute protection.

8. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, or export your personal data. To exercise these rights, please contact us at the address below.

9. Children’s Privacy

Our Services are not intended for individuals under 16. If we learn that personal data of a minor under 16 has been collected, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date will reflect the effective date of changes. Your continued use of the Services after changes signifies acceptance.

11. Contact Us

If you have questions or requests regarding this Privacy Policy:

1Source BPO.ai
Email: sales@1sourcebpo.com